Privacy Policy
At **Elite Faxer**, we are committed to protecting the privacy of our users. This policy outlines how we handle the information, including **Vehicle Identification Numbers (VINs)**, collected when you use our services to generate vehicle history reports.
1. Information We Collect
Information You Provide Directly:
- **Personal Identification Data:** Your name, email address, phone number, and billing address, necessary for processing your order and communicating report results.
- **Service Data (VIN):** The Vehicle Identification Number (VIN) you submit for generating a vehicle history report.
- **Payment Information:** We do not store full payment card details. Transactions are securely processed by third-party payment gateways (e.g., PayPal, Stripe), who handle this sensitive data.
Automatically Collected Information:
- **Usage Data:** Information about your interaction with our site (IP address, browser type, device details, pages viewed) to analyze performance and prevent fraud.
- **Cookies:** We use cookies to maintain your session and analyze site traffic patterns.
2. How We Use Your Information (Including VINs)
We use the collected information exclusively to provide and improve our service:
- **Report Generation:** The VIN is used solely to query various public and commercial databases to compile the vehicle history report you requested.
- **Service Delivery:** We use your email to deliver the generated report(s) and communicate important updates regarding your order.
- **Customer Support:** To respond to your inquiries, support requests, and resolve issues related to your purchased reports.
- **Legal Compliance:** To comply with legal obligations, enforce our terms of service, and prevent fraudulent activity.
Note on VIN Data:
A VIN is a public vehicle identifier. The data we use to generate reports is sourced from public and proprietary records (DMVs, insurance companies, police records, etc.) and is limited to the vehicle's history, not the owner's personal, non-public information.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties for marketing purposes.
- **Service Providers:** We share necessary information (e.g., VIN) with trusted database providers to perform the core service (generating the report).
- **Payment Processors:** Your payment details are shared directly with our third-party payment processors to complete the transaction securely.
- **Legal Requirements:** We may disclose information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement robust security measures, including encryption and access controls, to protect your personal data and VIN submissions. While we strive to protect your data, please remember that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to:
- **Access and Correction:** Request access to the personal data we hold about you and request corrections.
- **Opt-Out:** Opt-out of receiving promotional emails from us at any time.
- **Data Deletion:** Request the deletion of your personal account and associated data, subject to legal retention requirements.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: